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KEEP GUESTS HAPPY AS WELL AS STAFF & MANAGEMENT INFORMED
Effective & Incident / Event Driven Messaging to:
- Optimize Response & Service Levels
- Promptly Respond to Guest & Site Incidents
- Simplify Management’s operation of the hospitality environment
- Maximize Staff Efficiency
- Reduce wastage of resources and time
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OPTIONS |
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BASIC MESSAGING |
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- Send information & actions to staff or guests.
- Use your own phones to send Pager messages
- Receive basic automatic alarm notifications of faults from systems
- SEND Messages to Pagers and SMS
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ADVANCED EVENT/ INCIDENT/ STAFF MANAGEMENT |
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- Manage critical response - detailed messaging
- Fire
- Security
- Water Pressure
- High Electrical Power Consumption
- Room Status
- Dining Table Alerts
- etc.
- Be notified - Event Escalation Management
- Event Initiation & Cleared/ Normal
- Use Telephone System Integrated Messaging to send messages
to multiple
Devices from any phone on your PBX or even Cellular /
External Phones
- Integrate applications
- PMS
- POS
- Helpdesk
- Security
- IT Monitoring Applications
- etc
- Improve service levels and increase efficiency Through Detailed
Reporting
- Room Turn-Around
- Environmental Control
- etc
- Manage special guest services
- Customized butler
- Service call
- VIP guest systems
- etc
- Manage special procedures
- Fire evacuation
- Routine plant maintenance reminders
- Emergency Procedures
- etc
- Schedule/ Roster Messaging
- Send routine / regular messages based on a predefined
Schedule
- Send messages ONLY to staff on duty according to a
Weekly Roster
- SEND / RECEIVE to multiple devices:
Wireless Phones / Cell Phones / Pagers/ Telephone / PDA’s / Email
/ Digital
Radios /
LED Signs / Notice Boards / Third party systems
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